BlackBerry authorised Scancom as one of the first BlackBerry Partners to resell their Technical Support Services Maintenance Contracts.

Kit Kotak from Scancom commented that the abaility to offer the RIM Technical Support Services to UK BlackBerry Enterprise Users offers a new level of support never seen in the UK. The finer points of this service that we think are superb are

* Dedicated RIM technical staff
* No 3rd party is used
* Unlimited calls. Registed users can call RIM as often as they like
* 12 months free upgrades. RIM notifies the customer re upgrades and provides the relevant URL's

	BlackBerry Info Posted Date:
Oct 2007

	BlackBerry Info Article Catagory:
Support

	BlackBerry Info Article Category Specific Details:
TSS