How quickly will I hear back?

Same working day if you send it before 4pm, Monday to Friday. Requests that land overnight or at the weekend are picked up first thing the next working morning.

Is there a minimum order?

No minimum. Scancom quotes single SIMs and fleets in the thousands. Volume affects the rate but not whether we will quote.

What is a Multi-Net SIM?

A Multi-Net SIM can connect to EE, O2, Three and Vodafone rather than being locked to one network, automatically using whichever is strongest. It suits vehicles, remote sites, CCTV and EV chargers.

Can I cancel a rolling 30-day plan whenever I want?

Yes. Rolling 30-day plans renew every 30 days and stop when you tell us to stop, with no exit fee and no remaining-term charge.

Can you take over SIMs I already have with another provider?

In most cases yes. Scancom handles the migration and number porting, and will advise honestly whether switching saves money or whether you should wait until renewal.

Can you supply the router and the SIM together?

Yes. Scancom matches the SIM, data allowance and APN to the router being ordered and ships them in one tracked DPD delivery from UK stock, so there is a single supplier to call if a site will not connect.

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