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BlackBerry Support Plans
BlackBerry® Technical Support Services offers a direct line to technical support experts at Research In Motion (RIM) for any hardware- or software-related issues and provides you with free software upgrades throughout your subscription. BlackBerry Support Services (TSS) through Scancom offers 24x7 phone support for BlackBerry manned by RIM Technicians. Dont forget FREE software upgrades also
 | Scancom endorsed by RIM to offer the RIM BlackBerry Technical Support Program |  |
| BlackBerry Technical Support Program | |
 * Affordable investment protection: BlackBerry Technical Support Services provides much more than software support, it offers end-to-end protection for all aspects of your BlackBerry deployment. * A single point of contact: All aspects of the BlackBerry solution are developed by RIM, so regardless of how or where the components of your solution were purchased the technical support experts at RIM are prepared to deal with your issue. * Free software upgrades: BlackBerry Technical Support Services customers are entitled to free BlackBerry software upgrades as they become available — allowing you to stay current, and you are fully supported during the upgrade process. * Convenient contact methods: Contact BlackBerry Technical Support by phone, email or using online self-service options whichever is most convenient for you. * Flexible support options: Choose from five different levels of support to get the degree of support you need, when you need it realizing that you can upgrade as the size and complexity of your BlackBerry deployment demands it. * Reduced impact and cost of downtime: Downtime means lost efficiency and revenue. Minimize, or even eliminate, downtime by ensuring that technical issues are resolved as quickly as possible. | ||
| Maximize your BlackBerry investment | |
| BlackBerry® Technical Support Services provides affordable, flexible and direct access to the resources you need to leverage your BlackBerry® Enterprise Solution to its maximum potential. Ensure your organization is protecting its BlackBerry® solution investment. With BlackBerry Technical Support Services you can: * Stay current with FREE BlackBerry® Enterprise Server software upgrades * Better manage your IT resources and budgets * Protect your mission-critical BlackBerry deployment * Minimize downtime of your BlackBerry solution More than just software support A BlackBerry Technical Support Services subscription is truly comprehensive. It includes support for BlackBerry® Enterprise Server software, BlackBerry® Mobile Data System (BlackBerry MDS), BlackBerry smartphones, device software and connectivity. Enhanced levels of BlackBerry Technical Support Services also provide support for the BlackBerry® Java® Development Environment (JDE) and BlackBerry Software Development Kits that will be of assistance as your team builds and deploys custom applications. | ||
| BlackBerry Technical Support Services Levels | |
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| Contact us now to discuss further | |
| Click here for our "Contact Us form" | ||
| Image | TSS Support | Maximum Devices Supported | SLA | Cost per device pm |
Contract Price | Buy | info | FAQ | Stock |
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BlackBerry Tx2 | 1 | 24x7 | 31.25 | £375.00 pa |
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BlackBerry Tx2 1 User Device CAL | 1 | 24x7 | 4 | £48.00 pa |
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BlackBerry Tx1 | 1 | 12 x 5 | 24.91 | £299.00 pa |
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BlackBerry Tx1 1 User Device CAL | 1 | 12x5 | 4 | £48.00 pa |
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