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Orange Shared Plans
Standard Benefits - included on all business plans.

- Rollover of bundled minutes and texts If you don’t use all your bundled minutes or texts, they’ll roll over for 1 month
- UK based Business Customer Services
- Our business hours helpline is staffed by a specially trained Business team, ensuring you always get business class service.
- No minimum call charges. You pay for the minutes you use. There are no minimum charges
- Free missed call alerts If you miss a call, don’t worry – we’ll send you a text with the details on.
- Network Performance Promise. Up to a minute’s free talk time in the (unlikely) event that a customer is cut off during a call.
- Everyphone Service. This allows you to pick up calls or messages from any UK landline or any Orange phone
- Conference Calling Speak to all the key people at once from your mobile
- saving you the time and effort of arranging a meeting.

Other benefits - Some or all of the following benefits are included depending the chosen plan.

- Unlimited calls between users This means all employees on your contract can call each other as often as they want, and the business won’t be charged for the calls*.
- Unlimited texts between users All employees on your plan can text each other as often as they want and there will be no charge for any of the texts*.
- Free calls to your Answer Phone We don’t charge when you pick up an Answer Phone message anywhere in the UK
- Free itemised billing Each call is logged with its destination and how long the call took
- Inclusive 24 hour warranty repair swap out service
- Mid-contract tariff review Business changes fast, and so does the way you and your colleagues use your mobile phones. We’ll check on the pattern of calls and ensure you’re always on the best tariff. If you’re not, we’ll advise which tariff would be the best for your business.


If you have a faulty handset, we’ll replace it in 24 hours.

We don’t think you should have to wait, or pay, if your handset is faulty. So we now include a 24 hour replacement service for faulty handsets as standard on specified business plans.

what's included?
We replace faulty handsets (like for like), SIMs and chargers free and usually within 24 hours of agreeing the fault. Batteries are also covered for the first 6 months.

what does it cost?
If your service plan includes faulty handset replacement there is no additional charge for it. An administration fee may be payable for claims.
Qualifying devices
There are currently no qualifying non-branded devices designated by Orange
Current administration fee
For claims accepted under the service - £0

Business Sense discount

If you just want your phone to be a phone, opt for a discount on your leader line rental and sharer fee:

 24 month plans36 month plans
discount15%25%
discounted sharer fee£12.75£11.25

Business Sense options

Or, if you’d prefer to customise your package, choose from a range of inclusive benefits:

24 month plans36 month plans
unlimited* Orange to Orange calls plus, a choice of additional benefits:
  • unlimited calls to 10 nominated landlines
  • 1000 international direct dial minutes to 28 countries (see tab above)
  • 1000 texts
unlimited* Orange to Orange calls plus, a choice of additional benefits:
  • unlimited* UK landline minutes
  • 1500 international direct dial minutes to 28 countries
  • 1500 texts


Add BlackBerry to Business Sense

 24 month plans36 month plans
BlackBerry Internet Mail Solution£5.11£5.11
BlackBerry Enterprise Solution£28
£28


Business Sense

Get great value inclusive minutes to call standard landlines and mobiles in the UK, plus a discount on your bill or additional benefits to customise your plan.

monthly chargesinclusive UK minutessharers min/max
£3050012
£4075012
£50100014
£75150016
£85200018
£1203000110
£1554000115
£1855000125
£2757000350
£37510000375
£450120003100
£550150003150
£725200003200
£900250003250
£1250350003300
£1600
450003350
additional users£15 per month



out of bundle charges on Business Sense

out of bundle chargesprice per minute
calls to Orange phones10p per minute
Answer Phonefree
landline (01/02/03)10p per minute
text10p per text
other UK mobiles30p per minute
UK GPRS£2.55 per Mb
itemised billingFree
calls to charity helplinesFree.
calls to 0800, 0500, 080812.76p per minute
calls to 0845, 087017.02p per minute

Add BlackBerry to Business Sense

 24 month plans36 month plans
BlackBerry Internet Mail Solution£5.11£5.11
BlackBerry Enterprise Solution£28
£28

text messaging

The following bundles of texts can be shared across teams. And the more you buy, the more cost effective they become.

number of texts per monthcost per monthnumber of texts per monthcost per month
30£1.701000£32.00
60£3.001500£47.00
120£5.502000£62.00
240£10.002500£77.00
360£12.503000£92.00
500£17.004000£122.00
750£25.005000£152.00
  • Prices exclude VAT.
  • Out of bundle messages will be charged at your talkplan rate.
  • Text message bundles are available as an add-on to Orange Business talkplans and can be added, removed or changed month by month.
  • All prices are for usage within the UK only. Inclusive messages are at any time (peak or off-peak) to any UK mobile network or landline number starting 07, 01 or 02.
  • Any text messages included with your talkplan will be used up before the bundle. Unused text messages do not roll over to the next month.
Inclusive International Calls

Available on Business Sense tariffs (if chosen as an option)

Inclusive international calls
Calls to 28 countries are now included on selected plans. These include calls to standard landline and mobile numbers 28 countries from the inclusive minute bundle, the list of countries was based upon the countries most frequently by businesses.
• Austria
• Belgium
• Canada
• China
• Cyprus (South)
• Czech Republic
• Denmark
• Finland
• France
• Germany
• Hong Kong
• Hungary
• Ireland
• Israel
• Italy
• Japan
• Luxembourg
• Malaysia
• Netherlands
• Norway
• Poland
• Portugal
• Russia
• Singapore
• Spain
• Sweden
• Switzrland
• USA

Calling Abroad from the UK

Zone nameCalling an international number from the UK (per min)Send a text to an international number from the UK
Zone 1Republic of Ireland and Channel Islands£0.12£0.10
Zone 2Europe 1£0.17£0.10
Zone 3Europe 2£0.25£0.10
Zone 4Asia Pacific£0.30£0.10
Zone 5USA and Canada£0.10£0.10
Zone 6Middle East and South Africa£0.45£0.10
Zone 7Rest of World£0.65£0.10

prices exclude VAT


calling zones

We’ve grouped countries into simple Calling Zones so it’s easy to work out how much calls will cost when you’re calling abroad.

Zone nameCountries
Zone 1Republic of Ireland and Channel IslandsGuernsey, Jersey, Republic of Ireland, Isle of Man
Zone 2Europe 1Andorra, Austria, Belgium, Canary Islands, Cyprus, Denmark, Finland, France, Germany, Gibraltar, Greece, Iceland, Italy (inc Vatican City), Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, San Marino, Spain, Sweden, Switzerland
Zone 3Europe 2Bulgaria, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Moldova, Poland, Romania, Slovakia, Slovenia, Albania, Belarus, Bosnia & Herzegovina, Croatia, Georgia, Macedonia, Serbia, Montenegro, Ukraine
Zone 4Asia PacificAustralia, China, Hong Kong, Japan, South Korea, Malaysia, New Zealand, Singapore, Thailand
Zone 5USA and CanadaCanada, USA
Zone 6Middle East and South AfricaSouth Africa, Bahrain, Egypt, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates
Zone 7Rest of WorldAll other countries where we have roaming agreements

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Email: sales@scancom.co.uk   Telephone: 01162 200 200