BT net circuits are normally very reliable and we do strive to hit a target availability rate of 100%. However, like most things in this world sometimes things do wrong. Over the past 18-24 months, we have seen customers becoming increasingly reliant on their Internet Connectivity and if something goes wrong, then entire operations ground can grind to a halt.
As such, we are letting our existing customers know that there are several ways to actually enhance the reliability of their BT net service – please see relevant attachment. The cost-effective backup option provides all the benefits of a second circuit with a modest change to the current rentals.
Sometimes the modest change can be as low as £10 per week !