Simply Business Plans

 

Simply Business Plans Price Guide

If you’re looking for a mobile network for your business, we have new plans that define simplicity.

Our Voice plans include unlimited minutes and texts. You pick the amount of data you need and away you go.

Our Mobile Broadband plans provide only data. Just pick the amount of data you need.

This is where you'll find all the pricing information for your Simply Business Plan if you joined or upgraded on Three from 1 October 2021.

In the event of a discrepancy between this publication and the information provided elsewhere, other than the customer terms, this publication will take precedence.

 

Simply Business Plan Benefits

We know that, as a business owner, you don’t want to worry about your smartphone tariff – you just want to know that it’s simple, it’s good value and it’s sorted. Choose from a Voice plan or a Mobile Broadband plan.

  • Our Simply Business plans offer a range of 30 day, one- or two-year minimum term contracts, along with a range of Handset or SIM Only options.

  • For a fixed daily charge, unlock your UK allowance of voice, text and data in 71 destinations worldwide with Go Roam both in Europe and Around the World. A fair use policy applies see Go Roam” for details). Republic of Ireland and the Isle of Man are excluded so no daily charge applies. We are waiving the daily charge until 23 May 2022. The daily charges are detailed in “Go Roam.

  • Tether your device and use it on the go (or at home) with Personal Hotspot you can use all or any of your data allowance to create a Personal Hotspot.

  • Control your costs by setting limits for voice and data to avoid getting that shocking big bill.

  • Make free calls from the UK and our Go Roam in Europe destinations to our dedicated business support team.


Key things to note

We’ve set out some of the questions that we often get asked, and their answers below.

About your Simply Business Plan allowance.

Your Simply Business Plan includes a monthly allowance of voice minutes, texts and data which can be used within the UK and, for an additional fixed daily charge, in our Go Roam

destinations for voice calls (to standard UK landlines and mobiles), text messages sent to a standard UK mobile number or data (subject to our fair use policies - see Go Roamfor details.)

Plus, if you’re in one of our Go Roam in Europe destinations, you can also use your voice minutes and texts to respectively call and text standard landline and mobile numbers in and between Go Roam in Europe destinations. It’s worth remembering that if you don’t use up your allowance in a month, you lose the unused portion, as it doesn’t roll over to the next month.

 

How can I use my voice minutes?

  • Your unlimited minutes are for voice calls made either within the UK or, for a fixed daily charge, while in a Go Roam destination to any other standard UK mobile (beginning 07 but excluding certain non-standard numbers check Outside your allowancefor details), UK landlines (beginning 01, 02 and 03) and voicemail (retrieved by calling 123 from your mobile in the UK).

  • Your unlimited minutes can also be used when roaming within our Go Roam in Europe destinations to call standard landline or mobile numbers in that or any other Go Roam in Europe destination.

How can I use my texts?

  • Your unlimited texts are for SMS texts sent within the UK or, for a fixed daily charge, while in a Go Roam destination to a UK standard mobile (beginning 07 but excluding certain non-standard numbers check Outside your allowancefor details) or for SMS texts sent when roaming within a Go Roam in Europe destination to a standard mobile number from a Go Roam in Europe destination. You cannot use your allowance of unlimited texts to send SMS shortcode messages – check “Outside your allowancefor details regarding these.
  • Your monthly allowance of unlimited texts cannot be text messages sent from the UK or a Go Roam destination to a non-UK standard mobile number (except for text messages sent within Go Roam in Europe destinations to an international mobile number from a Go Roam in Europe destination); messages sent while abroad in a non- Go Roam destination; text messages received in non-Go Roam destinations; photo and / or video messages; or alerts received as part of Three’s Alerts services.

How can I use my data?

  • Your plan’s data allowance can be used to connect to the Internet on your phone whether in the UK or, for a fixed daily charge, while in a Go Roam destination.
  • You can also use your data allowance to set up a Personal Hotspot if you want to connect more than one device to the Internet at once. You can use any or all of your allowance for this purpose.


What else can’t I use my allowances for?

  • International calls and messages.
  • Calls and messages made and received while abroad to non-UK numbers (unless stated otherwise).
  • Premium rate calls and messages (including SMS shortcode messages).
  • Reverse charge and messages.

  • Message alert services.

  • Directory service calls.

  • Non-geographic numbers (starting 087, 084) and special numbers (e.g. 090, 070).

  • International Special Numbers.

 

What do you mean by unlimited?

 

Unlimited data.

If you have unlimited data as part of your package, there are no hidden fair use policies within the UK. If you’re in a Go Roam destination, you can use up to 12GB of data each month. Unlimited data should give you all the access to the Internet you would normally need, without worrying about hefty bills.

 

Unlimited texts and minutes.

There are no hidden fair use policies with our unlimited text or voice allowances when in the UK but in our Go Roam in Europe destinations a fair use limit will apply – we just ask that you use this allowance in accordance with our Terms for Three Services – that is, for personal use only, and not for any illegal, commercial or improper purposes. In addition to these unlimited UK and Go Roam in Europe destination allowances, you also get 5,000 texts and 3,000 voice minutes to use respectively each month, when in a Go Roam Around the World destination.

 

How do you measure data usage?

Data usage is measured in bytes, this is then aggregated up into large units of measure

  • Kilobyte (kB) = 1024 bytes

  • Megabyte (MB) = 1024kB

  • Gigabyte (GB) = 1024MB

  • Terabyte (TB) = 1024GB

  • Petabyte (PB) = 1024TB


All current data tariffs are charged and purchased as part of an inclusive allowance and / or as part of an Add-on which provides a specified amount of data you can use for a fixed price. Data usage is calculated based on the amount of data that travels over the data network. Please note that usage may include re-sent data packets and packets added to control the flow of data over the network. Data is charged at each full MB level. Any partial MB usage will then be prorated as per the customer plan.

 

Is there anything else I should note?

Is there a maximum call duration that I should know about?

We may end any calls that you make that are longer than 2 hours’ duration, in order to prevent you from incurring excessive, inadvertent costs. If this does happen, and you wish to continue your call, please simply redial.

Can I set up a Call Return?

Yes you can return a call directly to someone who has left you a message by simply keying # at the end of their message. This is called Call Return (returning a call directly from the voicemail service).

When using Call Return, calls are charged at your standard price plan rates or from any inclusive allocation, as though you had made the call directly. Call Returns will be shown separately on your bill.

Call Return from voicemail may not be made to certain numbers such as international and premium rate numbers. Any call-barring restrictions you have will also apply. You can only return one call directly from the voicemail service. As soon as you finish the call you will be disconnected and will have to redial into voicemail if you wish to continue listening to your voicemail.

If you divert your incoming calls to another number, we’ll charge you for each redirected call. The cost of the redirected call depends on the type of number.

Spend caps.

We ask all new and upgrading customers at point of sale if they want to set a spend cap on their monthly bills. If they choose to do so, the cap will be applied to their account within 7 days of the request. The spend cap can be set or changed by the customer at any time.

Spend limits.

We’ve automatically applied limits to the amount you spend on third party digital content and premium rate calls (including directory enquiries) and messages (including SMS shortcode messages). The limits are £40 including VAT per single payment transaction and the cumulative sum of £240 including VAT for payment transactions made over the course of a calendar month. These limits are set by law and can’t be changed. For more information, including confirmation of what types of transactions are affected, visit Three.co.uk/spendlimits

VAT invoices.

VAT invoices are issued to all our Simply Business customers as standard.

First month pro-rated.

Unless otherwise stated, your first month’s allowance and charge for your price plan or Add- on will depend on when in the month you join Three or when you decide to select your Add- on. Whenever that is, you can start using your allowance for your price plan or Add-on straight away. We’ll work out an appropriate allowance and charge to take you to the end of the first month. After that, you simply pay the standard monthly recurring charge or Add-on charge for a full month’s allowance.

 

There are lots of different ways to pay your bill. We recommend setting up a regular payment by Direct Debit or by BACS.

Ways to pay

 
 

Direct Debit

 

Telephone Banking

 

BACS

This is the easiest and quickest way to pay your bill. To set up a Direct Debit call 337 from a Three phone or 0333 338 1004 ("Standard call rates apply") with your 10-digit account number and bank details.

Use your banks automated system to set up bill payments using these details:

  • Sort Code 40-02-50

  • Account Number 81238817

  • Your Three account number

    which is on the front

    of this bill
    It will take up to 3 working days for your

    payment to reach us.

  • Sort Code 40-02-50

  • Account Number 81238817

  • Your Three account number

    which is on the front of this bill

  • Name of your business

    Please forward your remittance advice to:

    remittances@three.co.uk

    It will take up to 3 working days for your payment to reach us.

In Person

By Cheque

By Card

Complete the Bank Giro Slip at the bottom of the bill (if you’re not on Direct Debit), detach and take it to your bank to pay in cash or by cheque. Some banks may charge for this service.

It will take up to 3 working days for your payment to reach us.

Please make cheques payable to Three and write your Three account number on the back, shown on the front of your bill. Then complete the Bank Giro Slip at the bottom of the bill and send it with your cheque to:

Three Payments Centre, PO Box 1525, Northampton, NN1 9HJ.
It will take up to 5 working days for your payment to reach us.

Pay your bills by using your Visa, MasterCard or Amex card. Just call us on 337 from your Three phone to make a payment.