Enhance the Reliability of your BTnet Service

BTnet Backup Circuits

The cost-effective backup options provides all the benefits of a second circuit with a modest change to the current rentals.

Circuit Protection

Resilient Connections

BTnet circuits are normally very reliable and we do strive to hit a target availability rate of 100%. However, like most things in this world sometimes things do go wrong.

As such, we are letting our existing customers know that there are several ways to actually enhance the reliability of their BT net service. The cost-effective backup option provides all the benefits of a second circuit with a modest change to the current rentals.

Sometimes the modest change can be as low as £15 per week !

Stay online with a 2nd circuit

A Durable, Cost Effective & Resilient Solution

With BTnet, you enjoy dedicated internet speeds up to 10Gbps with no delays - on a circuit all of your own. Of course, sometimes it’s out of our control and circuits break. That’s why many customers choose to protect their connection with a second circuit. Stay online through floods, fires & destructive roadworks with the 3 options below.


If the main circuit connecting your office fails, a second one switches on. You keep connected. And can even continue to take calls over your voice service. Your second circuit doesn’t need to be identical to your first. So you can keep costs down by taking a backup with a smaller bandwidth.


A failover circuit has the same bandwidth as your main circuit and switches on if your main circuit fails. Your employees and customers won’t notice any difference if your first circuit fails. And you can continue sending files and making voice calls over your BTnet connection.


If you want both circuits switched on all the time, you can load balance traffic. This is when you configure your websites and internal systems to send different users along one circuit or the other. If one circuit breaks, the other carries the traffic. You’ll need to do some configuration to get load balancing right.

Choose the type of 2nd circuit you want based on these features: 

Ensure you stay connected

The type of protection you need depends on your requirements


6 Ways to Strengthen Your Connection


We’ll set you up two devices to use with your circuits, and two places to plug them into Network Terminating Equipment. So you have a backup if something’s accidentally unplugged.


Depending on the ducts and cables around your office, we’ll bring two circuits into the building using different routes. We’d be happy to survey these for you to identify any additional costs.


Ordering a second circuit that’s copper, rather than fibre, protects against electrical failures. A handy option if you can’t use diverse routing.


It’s rare for the equipment and routers in our exchange buildings to go down. But if we’re visited by flood or fire, you want to be connected by circuits that start in different exchanges.


If your business stretches across a couple of offices that share a Local Area Network, we can take circuits into different buildings. Keeping both sites online if a circuit goes down.


We can even add to the resilience of your internet connection in our core network. Keeping the circuits as separate as possible in the backbone network that ties together exchange buildings.


Tell us what you need

Contact Scancom now on 01162 200 200

or email to get started!