ONE PLATFORM.
UNLIMITED POSSIBILITIES.
ULTIMATE CONTROL.
Powered by
Access 100+ easy to use tools that will give you the power to manage access, permissions, and usage across all your business communications and devices – LIVE.
WATCH VIDEO
With our Enhanced Tech Sims you can streamline your mobile connectivity through one platform, with features, insights and support on a level that you choose. With the speed and stability of 5G to feature rich hosted systems and desktop integrations with the world’s leading collaboration services, our team and technology can provide everything you need to connect and grow your business, whatever its size or scale.
MOBILE & OFFICE BASED CONNECTIVITY
DEVICE & HARDWARE
The Sim & Device connects to our platform with the online controls you need.
HOSTED SERVICES
Our feature-rich hosted voice platform delivers a robust and flexible set up.
SOFT PHONES
All the functionality of a desk phone on your mobile or desktop with our Soft Phone.
Streamline your mobile and office-based connectivity through one platform, with features, insights and support on a level that you choose. With the speed and stability of 5G to feature rich hosted systems and desktop integrations with the world’s leading collaboration services, our team and technology can provide everything you need to connect and grow your business, whatever its size or scale.
DEVICE MANAGEMENT & CONTROL
REMOTE MANAGE
Access a range of easy to use tools designed to setup your connectivity quickly and easily, from one centalised system.
Visibility
Cell tower/Street level
CALL FLOW
Control how calls are routed and answered with drag and drop simplicity with our cutting-edge visual Call Flow interface.
NEW NUMBER
Request a new number for an existing connection or user in a click.
HARDWARE PROFILES
Remotely manage the set-up and ongoing support of your connectivity with templates that you configure and deploy.
Visibility
Cell tower/Street level
LOST & STOLEN
Apply a series of service and handset restrictions to make your lost or stolen device unusable.
RESTRICT SERVICE
Apply a series of restrictions to make the handset unable to receive inbound calls.
PUK CODES
Unlock your device quickly and easily without network interference or involvement.
MANAGE ALL CONNECTIONS
Manage restrictions and products across all of your connections at the click of a button.
LOCATION SERVICES
LOCATION VISIBILITY
(DOMESTIC)
Track usage, services, users and devices by location thanks to GPS insights in my.plan.
Visibility
Cell tower/Street level
ROAMING CONTROLS
Stay connected and prevent unwanted data, call and text charges while travelling with my.plan roaming controls.
INTERNATIONAL CALLS CONTROL
Restrict calls from the UK to any non-native numbers outside of the UK with our International Call Restrictions.
LOCATION VISIBILITY
(ROAMING)
Track usage, services, users and devices by location thanks to GPS insights in my.plan.
Visibility
Cell tower/Street level
LOCATION VISIBILITY
(DOMESTIC)
Track usage, services, users and devices by location thanks to GPS insights.
Visibility
Cell tower/Street level
ROAMING CONTROLS
Stay connected and prevent unwanted data, call and text charges while travelling with my.plan roaming controls.
INTERNATIONAL CALLS CONTROL
Restrict calls from the UK to any non-native numbers outside of the UK with our International Call Restrictions.
LOCATION VISIBILITY
(ROAMING)
Track usage, services, users and devices by location thanks to GPS insights.
Visibility
Cell tower/Street level
NOTIFICATIONS & ALERTS
USAGE NOTIFICATIONS
Receive notifications when users reach 50, 80 and 100% of their call, text or data allowance.
MISSED CALL NOTIFICATIONS
Stay connected with emails and SMS alerts whenever you miss a call.
VOICEMAIL TO EMAIL
Access voicemail through your inbox with voice files attached to emails.
CAPTIVE PAGES
Increase data, call or texts from your phone with our automated and interactive webpages.
24/7 SUPPORT
HELP CENTRE
Our interactive Help Centre is packed with information to answer your questions quickly and easily.
DIAGNOSTICS
Unlock full data diagnostics to instantly troubleshoot every aspect of the platform at a glance.
CUSTOMER SERVICE - CALL SUPPORT
Contactable via phone or email, our support team is on hand to support you at every step.
Call Queue
Under 4 mins
(during business hours)
LIVE CHAT
Speak to our customer experience team live with instant messages.
CUSTOMER SERVICE - EMAIL & TICKET SUPPORT
Contactable via phone or email, our support team is on hand to support you at every step.
Call Queue
Under 4 mins
(during business hours)
QUALITY MONITORING
DIAGNOSTICS
Unlock full data diagnostics to instantly troubleshoot every aspect of the platform at a glance.
LIVE LISTEN & CALL MONITORING
Enjoy instant access to incoming and outgoing calls for training and quality purposes.
LIVE INSIGHTS
LIVE DATA USAGE*
See what you are spending, where and when with live usage breakdowns by call, text or data.
*data, call & SMS records may be subject to delay
Insight Level
Deep Dive
CALL & TEXT USAGE
Analyse all call and text activity across your workforce, or down to an individual user, quickly and easily.
Insight Level
Deep Dive
DETAILED USAGE
Interactively interrogate all voice, text and data usage and charges and quickly search or filter services to pinpoint issues.
Insight Level
Deep Dive
HISTORICAL USAGE
Analyse usage and spot trends with historial usage detail and summaries.
Insight Level
Deep Dive
Empower your team and optimise your connectivity with live data and reporting, for faster insights and immediate action. Our platform uses the power of technology to keep you informed of your connectivity status, usage and charges as it happens. From live spend notifications to historic call summaries, and everything in between, experience unrivalled transparency and control across all of your services and devices, from one easy to use platform.
COMPLIANCE, REGULATIONS & FEEDBACK
BOLT-ON
REQUIRED
TRANSCRIPTION
With the Transcribe and Analyse bolt-on, calls are transcribed using the latest, cutting edge technology.
ACCOUNT MANAGEMENT
Access everything you need to manage your account and services in one platform.
BOLT-ON
REQUIRED
COMPLIANT CALL RECORDING
Ensure that you have everything you need to provide call recording that is compliant with all UK regulation and legislation.
BOLT-ON
REQUIRED
SENTIMENT ANALYSIS
Advanced algorithms will translate your transcribed recordings into meaningful data and analysis.
PRODUCTIVITY TOOLS & CONTROLS
STREAMING & SOCIAL MEDIA
Prevent access to Social Media sites and streaming applications by blocking them at network level, saving you time and money.
GAMBLING & ADULT CONTENT
Restrict access to services, sites and applications that can be a costly distraction to your business.
ACCESS & RESTRICTIONS
GROUP PROFILES & BULK MANAGEMENT
Control your entire connected workforce or groups within them in just a couple of clicks.
Controls
All
CALL, DATA, TEXT CONTROLS & RESTRICTIONS
Stay in control of your usage with easy to use tools and restrictions that you set and manage.
DATA LIMITS & BLOCKING
Keep tabs on data usage and costs thanks to automated notifications and restrictions at a level that you manage.
PERSONAL HOT SPOT
Manage Personal Hot Spot access to control usage and minimise spend.
Set up your connectivity with simple device controls and easy to see account management tools, that deliver powerful results.
Set data, call and spend limits, approve roaming access or divert your voicemails and messages in a few simple steps. From individual device restrictions to group level controls and permissions, draw a clear line between work and play by restricting access to services, sites and apps that can be a costly distraction to your business.
LIVE & INTERACTIVE BILLING
COST CENTRES
Group extensions into unique invoice summaries, usage and charge groups, based on different offices, locations or roles.
INTERACTIVE INVOICING
Interactively interrogate all voice, text and data usage across your account, as it happens.
ROAMING DATA, CALLS & TEXTS
Stay connected and prevent unwanted charges while travelling with roaming controls.
MMS
Restrict and prevent unnecessary charges associated with multimedia messages.
LIVE ALERTS & NOTIFICATIONS
You can set and manage notifications that alert you whenever a service goes beyond their allowance or is restricted by a Spending Limit or Cap. In addition to setting the levels at which you are notified, you can also set who is informed, and how, via email or text, so whatever happens you’ll be the first to know.
SPEND LIMIT NOTIFICATIONS
Stay in control of your allowances and charges with automated notifications and restrictions at a level that you manage.
DATA USAGE ALERTS
Keep tabs on data usage and costs thanks to automated notifications and restrictions at a level that you manage.
ROAMING NOTIFICATIONS
Stay connected and prevent unwanted charges while travelling with notifications at a level you manage.
CONTROL & MANAGE USAGE
SPEND & DATA LIMITS
Stay in control of your data allowances and charges with automated notifications and restrictions at a level that you manage.
PREMIUM, ADULT & CHARGEABLE CALLS
Restrict access to services, sites and applications that can be a costly distraction to your business.
INTERNATIONAL CALLS & DATA
Save time and money by restricting calls from the UK to any non-native numbers outside of the UK.
ROAMING & INTERNATIONAL CONTROLS
TRACK YOUR GLOBAL TEAM'S USAGE
SPEND CONTROLS & NOTIFICATIONS
Stay in control of your allowances and charges with automated notifications and restrictions at a level that you manage.
ROAMING/INT CONTROLS
Stay connected and prevent unwanted charges while travelling with restrictions and controls that you manage.
ROAMING/INT BOLT-ONS
Boost your data, add minutes or increase a text allowance while travelling with our range of roaming packages.
ACCOUNT MANAGEMENT
USER MANAGEMENT & MONITORING
Add new users or view a complete audit of their activity, automatically through one, central platform.
ADD/REMOVE PRODUCTS
Boost your data, increase your minutes or add roaming packagea in a click.
GROUP PROFILES
Manage multiple connections at once including Spend, Call, Extension and Device Controls and notifications.
Controls
All
PERMISSIONS & ACCESS
GROUP PROFILES
Control your entire connected workforce or groups, adjust levels of restriction & access per device.
Controls
All
CYBER SECURITY CONTROLS
VPN
Add our VPN restriction to prevent any user from concealing their mobile data usage activity.
MALWARE
Prevent a user from accessing sites and applications known to have malicious software such as viruses and spyware.
BOTNET
Prevent access to sites and applications associated with botnet traffic.
ADVERTISING
Protect your devices, speed up browsing and use less data by blocking annoying ads in a click.
These Controls work at network-level, helping to prevent threats to your business before they get too close.
VPN Add security and privacy to private and public networks, like WiFi Hotspots and the Internet, by masking the data being transmitted.
Malware Program or file that is harmful to a computer user & its data, our Malware restrictions block these harmful files at network level to minimise the risk to your business.
Botnets Allow a potential attacker to access a device and its connections. Our Botnet restrictions work to identify these threats at network level and block the sites to minimise the risk to your business.
Advertising Controls give you the power to activate AdBlocking, a content filtering and advertising blocking service that prevents page elements, such as advertisements, from being displayed.
TRAINING & SUPPORT
BOLT-ON
REQUIRED
COMPLIANT CALL RECORDING
Ensure that you have everything you need to provide call recording that is compliant with all UK regulation and legislation.
LIVE LISTEN & CALL MONITORING
Enjoy instant access to incoming and outgoing calls for training and quality purposes.
WHISPER, BARGE, TERMINATE
Enjoy instant access to incoming and outgoing calls for training and quality purposes, with live listen, whisper, barge and terminate options.
CALL ROUTING & AUTOMATION
IVRS, RING GROUPS & CALL QUEUES
Never miss another customer call or enquiry again with our full range of advanced Call Flow features.
VISUAL CALL FLOW
Design your call routing quickly and easily with drag and drop simplicity.
GROUP MAILBOXES
Access, manage and share group mailboxes across extensions, Ring Groups or Call Queues.
TIME OF DAY ROUTING
Keep your people and customers connected by routing your calls by time of day or day of the week.
CALL FORWARDING
Divert calls quickly and easily for a seamless customer experience.
NEW ROAMING BOLT-ONS
BOLT-ON
REQUIRED
BIGGER BOLT-ONS
Access to additional roaming and international bolt-ons with higher allowances.
Extra Info
Extra Value platinum
BOLT-ON
REQUIRED
CHEAPER DAILY ROAMING ALLOWANCES
Access to our full range of daily roaming bolt-ons, the daily activation charge is at the lowest price.
Extra Info
Extra Value platinum